I had been with SPACENET, a satellite communications company, from 1989 to 2008. I started as a temp in their warehouse doing all the receiving for them. In 1995, I was hired as a full time employee.
In 1997, I transfered to Spacenet's Network Management Center in Mclean, VA. as
an Associate Network Controller.
By 2000, I was selected and had advanced to the position of Senior Netwok Controller
get started. Starband is a satellite internet service for the home. This work involved helping
customers configure their PCs to use the home system.
A project perk was that company employees were given a PC and satellite sysem so that we
were knowledgeable with the home system, and could troubleshoot any problems with first-hand
During that time I started to really learn about PCs and routine maintenance. I began downloading software programs to try to make my PC go faster. Some downloads worked very well and some did not work at all.
I became known on the job by my co-workers as 'The Tweak Master.' However, this is a name I never used because there is a company that uses that name. Many of my fellow employees and friends started asking me how to get the most from their PCs, both at both home and at work.
I have tried hundreds of programs designed to tweak and maintain systems. Now with the knowledge from the best of these programs, I can successfully bring any PC performance.
Since 2009 I've been working for Shentel, a phone, internet and cable company in the Shenandoah Valley, helping customers with their phone, internet and cable issues.
I have found that all PC's need routine maintenance. Most people don't know or don't have the time or skill to do the routine maintenance themselves. A lot of people are afraid to work on their own PC's because they fear "Missing" things That's were Monitech comes in.
Tired of slow tech support?
Tired of crash and burn syndrome?
Can't wait for your speed to increase on the Internet Super Highway?
AAS - ASSOCIATE DEGREE, BUSINESS INFORMATION TECHNOLOGY,
LORD FAIRFAX COMMUNITY COLLEGE, MIDDLETOWN, VA (1985)
BBA - BACHELORS DEGREE, BUSINESS MANAGEMENT; MAJOR, BUSINESS DATA PROCESSING, SHENANDOAH UNIVERSITY, WINCHESTER, VA (1988)
or give me a call ...
Thanks for checking us out on the web.
Your business is appreciated!
I know I can find and correct the problems
on YOUR PC to get the most out of it
from Windows 7, 8.1 or 10
Give me a call... Bob Thompson (540) 602-9053
You can email me with your questions at